IVR/ Toll Free
| Bulk SMS | Website Development | Software Development | Domain Registration | Web Hosting | Voice Call | SSl | Code Guard | CCTV Camera | Site Lock | Bio-metric Attendence Device | GPS | N-Computing | Toll free Number |

IVRs / TOLL Free

Interactive voice record system (IVRS)-

Super-​Receptionist & Toll free:-

is your personal reception hosted virtually in cloud telephony environment with Super Receptionist service you get a personal telephone number where your customers can call 24x7 .

Customers calling to your number are greeted with a message customized specially for you and can select extension set by you to speak with concerned person, leave a voice mail or send a fax to you!

At a nominal price, you can project image of a professional company and never worry about losing important leads.

Product Features:-

Incoming calls are forwarded to your mobile.
If your phone is busy, the next programmed number is called.
List of all the people who call you is accessible on website - You never lose a business lead.
Never Busy, available 24x7.
Recording of conversation with customers.
Get Fax on Email without machine.
Get Voice Mail service.
Ability to set your work hours – after work hours your customers are sent to Voice Mail.
Detailed call logs with date, time of call, caller id, duration of call and forwarded number.
No software or hardware installation.

 

Our Important feature-

Pick Your Number

We offer you great flexibility in choosing your number for your unique requirements including Toll-free, Vanity and Local and International numbers. And in case you want to keep your old number, we provide Number Portability too.

IVR Systems

Route calls intelligently. Pick the sequence in which your agents receive calls. Get up to 10 extensions and 10 agents for each extension. Multi-language IVR helps you speak with customers from any part of the world.

Greet in Any Language

Create a powerful first impression with a sleek welcome message that adds to your reputation and portrays your desire to take your customers seriously. We tie up with radio jockeys to help you create your unique professional greeting. Pick an RJ that suits your style.

Real-time Analytics

Super Receptionist’s powerful analytics engine deciphers your business and gives you insights that matter did your last marketing campaign work? From which location do you get the most enquiries? Which are the agents missing calls? Get all this info on your mobile.

Quick Dial

This feature lets you receive and track leads from local search engines such as JustDial. Be the first to reach out to leads and increase conversion manifold. Your agents get notified through SMS as new leads arrive and you can also opt for an automated two-way call -- one to your agent another to the prospect.

SMS Integration

Your Super Receptionist number being a virtual number cannot receive SMSes by default. With this feature, text messages sent to this number get collected in your mailbox. You can access these messages from your Super Receptionist panel (or even from your phone) and respond to them as needed.

Mobile App

The mobile app lets you access your SR dashboard on the go. You can change your panel settings and keep a tab on your official communications from anywhere. Listen to call recordings, get the history and profile of your caller, and do a lot more… all from your mobile.

Multi-agent Login

Your agents get their own login credentials and limited access to your Super Receptionist data. This allows them to access their call logs and respond even when you’re not available. You get to analyze their performance and contribution to your business.

Sticky Agent

A great feature that gives your repeat callers a personalized customer experience. Repeat callers get forwarded to the same agent who handled their calls before. This increases efficiency, saves time on resolution of issues and portrays you as a company that takes its customers seriously.

Graphic: To show customer gets the same agent every time he calls your SR number

Click 2 Call

Post the Click2Call widget on your website, display ad or email to make it quick, easy and free for people to call you. It also helps you measure ROI. The same widget on your Super Receptionist panel helps your executives respond faster to leads, and without manual errors.

White listing API

This feature lets you contact NDNC numbers legally. The API keeps you safe from legal hassles of accidentally calling on this number by seeking consent through an automated SMS such as below.

Customer Sender ID

The customer Sender ID is great way to build brand recognition through SMS. By default, your customers get SMS notification from LM-KNWLTY or LM- SRECEP. But with the Sender ID feature, they get SMS from your own six-letter code like this: LM-.

Integration with CRM

Super Receptionist promises you a plug-and-play experience. It integrates with your CRM (Sales Force, Fresh Desk, Zen Desk or any other) and lets you keep a centralized repository of all business communications. Your customer details are easily fetched as a call comes in, your executives deliver better experience to your callers, and even your customers can access their data through an IVR. The possibilities are endless.

Super Conference

Create a virtual meeting room anywhere. Share your phone number and conference PIN with up to 9 other participants and create a secure conference call room no matter where you are. No hassles of patchy internet connectivity.

Super Fax

Are you still sending and receiving faxes through that archaic fax machine, printing out paper after paper? Super Fax lets you receive faxes straight to your inbox. You don’t need a fax machine.

Product Details:-

FEATURE

BASIC

ADVANCE

PREMIUM

SR Number

MOBILE NO.

MOBILE NO.

MOBILE NO.

Web Interface

Yes

Yes

Yes

128 Bit Security

Yes

Yes

Yes

Programmable Extensions

Yes

Yes

Yes

VoiceMail

Yes

Yes

Yes

MobileApp

Yes

Yes

Yes

Welcome Message

Yes

Yes

Yes

Click to Call

Yes

Yes

Yes

Email Report

Yes

Yes

Yes

Time Based Routing

Yes

Yes

Yes

Free Teleconference PIN

Yes

Yes

Yes

SMS Alert

Yes

Yes

Yes

Multilevel IVR

No

Yes

Yes

Super Conference

No

Yes

Yes

MultiAgent Login

No

No

Yes

CRM Integration

No

No

Yes

Sticky Agent

No

No

Yes

Customized Reports

No

No

No

Circle Based Routing

No

No

No

Past Data Visibility

1-Month

3-Months

Unlimited

Free Minutes/Month

400/Month

1200/Month

3500/Month

Agent Included (Forwarding Numbers)

1

3

5

Channels

2

6

10

Pricing/Year

Rs 14,000

Rs 25,000

Rs 50,000

Toll free Pricing with IVR Plan Details:-

Toll free number- It is a virtual number commonly start from 1800******** is number in which your client can call without spending any cost. You will pay on behalf of your customer.


Toll free Number = Rs.15000/Year.

NOTE- Any features add-on will come under customization & pricing will depend on customization feature.

PARTICULAR

ADVANCE

PREMIUM

Agent Included

3

5

Channels

6

10

Free Minutes/Month

​500/Month

​500/Month

Additional Call Charges

1.00+Tax

1.00+Tax

Validity

1-Year

1-Year

Total Cost With Tax

40000​/-

65000/-


Our Company Profile

e-Teknovation is fastest growing IT & software company with more than 50 employees, 100 Resellers & Sub Reseller & some renowned clients across India...............

 

Reach Us

Our Service Area-

  1. School and colleges
  2. Political parties
  3. NGOs , Real state compenies
  4. Compiter Institutes
  5. Banks , Government offices
  6. Shop keepers,Hospitals
  7. Cunsultancy ,Transport Agencies
  8. Pharmasutical Shops and Pathology Labs
  9. Hotels and Restorents

Our simple but powerful rule:

"Always give people more than....
....................What they Expect to get"

e-Teknovation vision is to provide best and innovative it solution in small towns and villages of India with a very economical price.
e-Teknovation mission is to meet out the challenges faced by IT sector and seek to find feasible solutions by creating new technological innovations. We are committed to continuously compete with us.
New Delhi, Noida, Ghaziabad, Gurgaon, Lucknow, Varanasi, Allahabad, Jaunpur. Sultanpur, Pratapgarh, Faizabad, Ambedkar Nagar
We are Channel PartnerWe are Channel Partner
Warm Regards to our Channel Partner ...............

"If Opportunity Does't Knock Build a Door."